FCC wants to stop “Bill shock” on mobiles 0
Some weeks back, the United States Federal Communications Commission released a survey on consumer mobile experience. The survey indicated that 30 million Americans or one in six mobile users have experienced “bill shock,” a sudden increase in their monthly bill that is not caused by a change in service plan.
It also discovered that almost 50% of mobile users who have plans with early termination fees and 66% of home broadband users with early termination plans don’t know the amount of the fees they’re accountable for.
KIVA
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